Privacy & Security Policy
Information We Collect
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. The information we learn from customers helps us personalize and continually improve your shopping experience at RNT Supply, Inc.. The types of information that we gather are listed below.
We specifically collect (if applicable): company name, contact name, contact phone number, fax number (optional), email address, full billing address, full shipping address, credit card number and expiration (encoded), IP address, and resale number (optional/if applicable).
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses rntsupply.com . This information may include information such as ip address, browser configuration, operating system, and browser edition. (See Log Files below)
A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at rntsupply.com if we cannot recognize you, we want you to be aware that these tools exist.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your shopping cart between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of rntsupply.com 's coolest features, and we recommend that you leave them turned on.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Choice / Opt-out
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, on all of our online forms, we denote with a "*" or "(Optional)" those fields which are not required to submit the form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Access to Personally Identifiable Information
rntsupply.com gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information. You may view that information here.
If your personally identifiable information changes, or if you no longer wish to maintain an account with us, you may update and/or delete your account by making changes in the "My Account" section of our website. You can also contact our customer service department directly by emailing us, telephone (877-220-7281), or postal mail at the address below:
RNT Supply, Inc.
4801 James A. McDivitt
Jackson, MI 49201